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Care Navigators

As part of our new care navigator scheme, our practice team have been trained to assist you to see the right person to meet your needs, by asking about your reasons for wanting to see a doctor. 

The ‘Care Navigator’ who takes your call will ask you a few questions to assess your ‘care needs’. This will enable them to direct you to the most appropriate person or service, which may not always be a Doctor; it may be another member of the team such as a nurse or your Local Pharmacy. Your call is always in the strictest confidence 

Our GP’s are asking patients to try and assist our ‘Care Navigators’ as much as they can, so we can support patients to access the right care in the right setting as quickly as possible.

Extended Working Hours

Minden Family Practices is part of the Extended Working Hours Hub in Bury. You can book an appointment with a GP who will have access to your medical records. This means the GP will be able to make an accurate assessment of your condition and treat accordingly. The services are run in sites across Bury and also out of Moorgate Primary Care Centre, where our surgery is based. Appointments can be booked when you call in or when we are closed your call will be diverted to the Extended Working Hours service. Appointments are available Monday - Friday 6.30pm - 8pm and Saturday - Sunday 8am - 6pm.

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Privacy Notice and Data Protection

Tower Family Healthcare is committed to keeping the information of all of our patients secure. We have therefore produced the Privacy Notice below to provide you with more information about how we do this.

Tower Family Healthcare - Fair Processing Notice

        

 

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Tower Family Healthcare - Minden On-Line Services

You can now book routine appointments on-line (https://www.patient-services.co.uk/web/ps/welcome)

To register to request repeat prescriptions on-line please fill in the Patient Services Registration form  Patient Services Registration Form and bring it into the surgery with photographic proof of ID

If you have already registered for this new on-line service please click on the link below:

Click here to Book or cancel appointments or request your repeat prescription on-line


Tower Family Healthcare - Minden supports NHS Clinical Research

For more information and to find out how you can help with NHS clinical research click here


About Tower Family Healthcare  - Minden

Minden Family Practices
Tower Family Healthcare - Minden is one branch of Tower Family Healthcare. This merger took place in July 2018 and was one of the first in the country to merge together with other like-minded GP Practices in the area. The other branches are Spring Lane, Tottington & Greenmount all have been serving Bury for 40+ years and committed to improving health in our community. This one Practice approach across Bury is the start of a new innovative way of working in general practice, to share resource and skills across branches, meaning we can offer new services and improved access.  

Access

Limited parking and disabled parking is available on-site (a charge is payable).  The car park at Moorgate Primary Care Centre is run by the local authority. There are also numerous parking spaces in the large multi-storey car park on the opposite side of the road just 100 yards from Moorgate PCC.  We are fully accessible to wheelchair users. 
 

 

 


(Site updated 14/10/2019)
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